Bill Shuford Heating & Air

“I found the contractor did an excellent job and helped me understand the system. They were all extremely courteous and helpful.” – M.A.D.

“This was installed in our business. We are very pleased with the work and the efficiency of your employees.” – E.B.

"Keith Shuford and Keith Nanney were both very helpful, professional, and knowledgeable. The installers were the same, I could not ask for a better group of people. I would recommend Keith Shuford and his staff to anyone for their have needs.” – P.C.

“I truly believe the contractor went the second mile in being honest, courteous, and efficient. The men who actually did the work were the same as above. They worked very hard and used their time wisely. They were very polite also. Thank you very much.” – J.W.

“Very good – I would buy from Shuford Heating and Air again. I would also tell everyone to buy from him. On top of everything else, very prompt and professional.” – R.S.

“My contractor was the most efficient man and he was polite and well mannered. He explained everything to the fullest. I know this man will go a long way for his courtesy. We are on social security and he took that and told us the best way we could go. I was glad we had the one that came. I only have good things to say about this young man. I only hope Bill Shuford knows the importance he has in this young man. I hope you share this information with him. His name is Keith Nanney. Thank You.” – R.G.

“This was a very difficult installation in a century old home with no existing ductwork and a very low crawl space. The sales people respected my need for both value and dependability in this investment property and this installation crew was very timely and courteous. – B.H.

“We were well pleased with everything. We like Bill Shuford Heating and Air, had them for over 20 years.” – B.E.

“I pause today to commend your staff on responding quickly to a request for service on my heat pump. I called Glenn Williams of Williams Construction Company about the problem on Friday, February 5, 2010 soon after lunch. I informed him that a sheet of ice had formed completely around the sides of the unit. Realizing the seriousness of the problem, Glen informed me to call Billy directly and gave me his phone number. After sharing the problem with Billy, he asked me to schedule an appointment with Tammy. Within the hour, she had a technician at my house. After the technician diagnosed the problem, he quoted me the cost of the repair and called Tammy regarding the warranty on the heating and air unit. After some discussion with Tammy, I told her that I would call Glenn to ask him to work with her on the warranty. Before I could dial Glenn, Tammy had called Glenn to work out the situation. The technician had a replacement part in place on the unit within a very short time. While the new part did not resolve the issue, the technician advised me to turn on the alternative heating system until he could return on Monday. He informed me that he could better determine the source of the problem once the ice had melted around the coils. I have never before witness such swift response from a service company. Shuford Heating and Air is definitely a great representative of the Trane equipment and American Standard. I look forward to this heat pump repaired on Monday and working well for years to come.” – E.W.

“Sincere thanks to the Sunday, February 28th, repairman, Eddie. He was very courteous, nice and capable of doing his job. I appreciated him coming out in this emergency and being so kind to all of us. He is a good guy.” – M.P.